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Consulting ¦ Services

CRM Automation Management
We offer modular tools, interfaces, and services for the entire marketing and CRM cycle from lead to after-sales management.

Data Management 
We manage all your data, thereby creating added value for you and your customers.

Lead Management 
We support you throughout the entire sales funnel or execute it for you according to your specifications and with our services and solutions.

Customer Management 
We offer tools and services for your customer contact programs and club management concepts as a guarantee for sustainable engagement.

IT & Digital Management 
We develop tools and connect systems and processes to complex CRM system landscapes and program multi-level automations.

Digital Transformation Management 
We advise you on the development of complex processes and work with you to create specific concepts for implementation. With our tools and services, we support you in the execution of Marketing + Business Digital Transformation.

Campaign Management 
We offer you tools and services for complete execution, whether simple or multi-step, across all channels such as digital, call, paper, and SMS - all from a single source.

Event Management 
We manage invitation processes and control for your events, gatherings, and conferences using our tools and services, whether they are physical or digital.

Reseach Management 
We analyze and visualize your customer data, conduct customer surveys, and thus obtain usable insights regarding your customer satisfaction within the CRM feedback loop.

Automotive Customer and Lead Management Full Services

Automotive Full Service Customer Management

With our many years of experience in the automotive industry, we offer modular process solutions, specific features, interfaces, and campaign services for the entire automotive marketing and CRM cycle from lead to after-sales management.


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Customer Dialogue ¦ Customer Service

Customer Contact Center
Customer Dialogue ¦ Customer Service

Service + Solutions for Inbound and Outbound
Customer Contact Center Management.
With our two contact centers in Wohlen and Biel, we offer inbound and outbound services as well as the necessary solutions for your customer dialogue.


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